LAS VEGAS, NV DECEMBER 8, 2020 – JOINGO®, the leading provider of mobile engagement solutions for the casino gaming industry announces the launch of FireKeepers Casino Hotel mobile app for iOS and Android.

The FireKeepers app takes advantage of JOINGO’s full feature set that will include a contactless hotel integration to provide a unified guest experience.  Red Hot Rewards members have full access to offers, promotions and all amenities in this award-winning property offers.

“Our goal is to provide an integrated mobile experience for our patrons,” said Jim Wise, VP of Marketing & Sports/Online Gaming at FireKeepers. “From the beginning, it was clear that JOINGO was the best platform to help us achieve our mobile engagement goals.  Their experience with mobile marketing and contactless integrations is unrivaled.”

“From the slot floor occupancy meter to a mobile key option in the hotel, the FireKeepers app utilizes a variety of integrations and contactless functionality that the casino industry is striving to incorporate in the overall patron experience” said Mike McManus, CEO of JOINGO.  “We’re proud to serve as the mobile platform of choice at FireKeepers.”

FireKeepers Casino Hotel mobile app is now available in the Apple App Store and Google Play store.


JOINGO is a leading-edge mobile technology company focused on the gaming industry and based in Las Vegas. JOINGO’s patented mobile loyalty platform allows casino brands to reach their mobile users with highly personalized and interactive mobile marketing campaigns that drive increased reach, loyalty, and revenue. For more, visit JOINGO.com.

About FireKeepers Casino Hotel

FireKeepers Casino Hotel, located just off Interstate 94 at Exit 104 in Battle Creek, MI, has been named Best Casino by audiences in Western Michigan and Northern Indiana, plus earned multiple awards in the Casino Player Magazine Best of Gaming 2020 Native Midwest category, including Best Casino and Best Sportsbook. FireKeepers was awarded as a Best-In-State Employer 2020 by Forbes. FireKeepers’ signature restaurant, Nibi, is a recipient of the Wine Spectator Best of Award of Excellence. The property features 2,900 slot machines, 70 table games, sportsbook, live poker room, and bingo room. FireKeepers offers a AAA-rated Four Diamond resort-style hotel with 243 rooms, a functional multi-purpose event center, six distinctive dining destinations, and multiple lounges. Driven by high demand, construction on a second hotel tower is underway and expected to be complete in early 2021. FireKeepers is the title sponsor of the FireKeepers Casino 400, a NASCAR Cup Series race at Michigan International Speedway, and a host of the FireKeepers Casino Hotel Championship a Symetra Tour-Road to the LPGA golf event. For more information, visit www.firekeepers casino.com.

FireKeepers Casino Hotel is owned and operated by the Nottawaseppi Huron Band of the Potawatomi.

Industry leaders sign partnership agreement to help casinos improve guest safety with a contact-free mobile guest journey post-Covid-19.

JOINGO, a leading mobile technology provider for the casino and gaming industry in the United States and Zaplox, the market innovator of the contact-free mobile guest journey for hotels, casinos and vacation rentals, jointly announced that the companies have signed a partnership agreement to add contactless check-in and mobile keys to JOINGO’s casino app functionality.

JOINGO will integrate Zaplox’s contactless check-in/check-out and mobile key functionality into their white-labeled customized casino app by using the Zaplox SDK. By adding these features, properties will be able to offer their customers no hotel waiting lines, a safer guest experience, and an enhanced resort stay. The Zaplox integration enables casinos to provide a safer environment with less physical contact between staff and guests. Meanwhile, the streamlined check-in process allows casino operators to reduce the cost for front desk staff, and players can spend more time on the casino floor instead of waiting in line.

Zaplox’s mobile guest journey comes with integrations to leading electronic lock systems and to Oracle OPERA and Agilysys property management systems, which significantly reduces the implementation time while providing a seamless exchange of data across platforms.

“Solutions such as contactless check-in and mobile keys have become “must-haves” for many of our casino clients and we are seeing a steep increase in requests for this type of solution,” said Kirk Olson, COO at JOINGO. “By partnering with Zaplox, it accelerates our goal of delivering a mobile app that guests use resort-wide as well as helps deliver a safer and socially distanced mobile guest experience that leverages the JOINGO casino app that they are already using.”

“This year, Zaplox’s solutions have been implemented at several large casinos, including one of the largest casinos in Las Vegas with over 7,000 rooms. By teaming up with JOINGO, Zaplox is expanding its reach into the U.S. casino market even further, at a time when the demand for a contact-free solution is at an all-time high,” explained Even Frydenberg, interim CEO at Zaplox. “The partnership with JOINGO is a perfect match that will benefit properties that are looking to create a safe and profitable business that extends well beyond the pandemic.


JOINGO is a leading-edge mobile technology company based in Las Vegas. JOINGO’s patented technology targets players’ smartphones and tablets using the latest in mobile applications, location-based marketing, gamification, and more. JOINGO allows casino brands to reach mobile users with highly personalized and interactive mobile marketing campaigns that drive increased reach, loyalty, and revenue. For more, visit www.joingo.com

About Zaplox

Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market. The company operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay, improving the check-in and check-out process, and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions allow hotels to add Zaplox functionality to their existing hotel app, or to launch their own app mobile app in a cost-effective way. In addition, Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 201. Zaplox was founded in 2010 at IDEON Science Park in Lund, Sweden, and the Zaplox stock is listed on the NASDAQ First North Growth Market. www.zaplox.com.

For more information, please contact:

Kirk Olson, COO at JOINGO

Tel: 916-496-2297 | email: kirk.olson@joingo.com

Even Frydenberg, interim CEO and board member, Zaplox

+32 468 07 88 02 | even.frydenberg@zaplox.com



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We were looking for a truly integrated mobile experience for our patrons. From the beginning, it was clear that JOINGO was the best choice of vendor to help us achieve our mobile marketing and engagement goals.
- Anika Howard, Vice President Brand Marketing & Digital at Foxwoods Resort Casino
JOINGO clearly understood how mobile engagement fit into our overall marketing strategy. They developed and deployed a highly engaging app that we are proud to offer our patrons.
- Josh Ford, CIO at Jamul Casino
We had a long list of requirements for both properties and a very fast timeline to launch the app. Choosing the right partner made all the difference in the world on this project. We launched in less than 60 days with a nicely functional app for our patrons!
- Eric Olander, VP IT at Grand Casino

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